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Plans, Credits & Account

Credit Lifecycle & Zero-Cost Ingestion

Learn how BestShots analysis credits work, enjoy zero-cost project ingestion, and rely on automatic refunds if any processing job fails.

Transparent Studio Accounting

BestShots manages analysis credits through a transparent accounting system built specifically for professional photography studios. You maintain complete control over when credits are spent, and you are never charged for routine workspace management or file uploads.


Zero-Cost Ingestion Guarantee

To protect your operational budget, BestShots strictly separates project management, file ingestion, and AI compute execution:

  • Step 1 (Project Setup · 100% Free): Creating projects, assigning shoot genres, setting culling priorities, and organizing your catalog is completely free with zero credit requirements.
  • Step 2 (Photo Upload & Manual Culling · 100% Free): Uploading camera RAW and JPEG files is completely free. Fast local processing creates high-resolution preview proxies and transmits them to your encrypted cloud vault without consuming a single credit. You can upload, organize, and manually cull thousands of images at zero cost.
  • Step 3 (Automated AI Curation · 1 Credit per Frame): Credits are only deducted when you explicitly choose to run automated AI quality scoring and burst curation by clicking Run Analysis.

The Credit Deduction Lifecycle

When you initiate automated AI analysis, your credits follow a clear, protected lifecycle:

  1. Email Verification: New accounts receive 100 free credits upon email verification, with no credit card required.
  2. Deduction on Active Processing: When you submit photos for AI evaluation, the exact number of credits matching your photo count is deducted from your studio balance.
  3. Duplicate Charge Protection: If your internet connection briefly drops while submitting a batch, built-in submission verification ensures you are never charged twice for the same photo.

Automatic Failure Reconciliation & Instant Refunds

If an analysis job encounters an unrecoverable issue (such as a corrupted camera sensor file, unreadable payload, or cloud network timeout):

  • Automatic Error Detection: The processing engine catches the failure immediately and marks the affected frame status.
  • Instant Credit Refund: The system automatically initiates a compensating refund, returning the exact deducted credit back to your account balance within zero seconds.
  • Clear Activity History: A clear record is added to your studio activity log detailing the refund reason and identifying the specific photo.

Tip

You can track your real-time credit balance directly in your workspace top navigation bar or review full purchase and usage history in Credits Settings.